Can a Chatty Commute Make you Happier?

Written by Judy Bortman

Often my car radio is tuned to NPR (National Public Radio). A few days ago I heard an interview during morning drive time that presented a paradoxical idea. A university researcher was sharing his findings about communication between commuters.

The study found that talking to strangers on public transit made people happier and even healthier. I thought the topic was intriguing, especially because it contradicted what Mom had always said about not talking to strangers.

It turns out that keeping to ourselves on the bus or train may not be serving us well after all. It’s a social contradiction. According to Nicholas Epley and a PhD student, Juliana Schroeder, from the Booth School of Business at the University of Chicago, striking up a conversation with a stranger gave lonely commuters a boost in happiness.

A Recent Commuter Study: An experiment in Chicago randomly assigned train and bus riders to either talk to the stranger next to them or commute quietly. The Result: Even for introverts, silence leaves you sadder. 

Epley and Booth found that people were much happier when talking to the commuter sitting next to them. In fact, they found that the other person was also happier.

Additionally, their research revealed that people misinterpreted the silence of fellow-commuters as “not wanting to talk.” It was a misguided cue interpreted as wanting to be left alone.

Epley and Booth urged commuters to be brave and start a conversation with a fellow commuter who may be just as eager for human communication. You can listen to the entire interview at NPR.org.

Do you prefer a "quiet commute?"
 
Some commuters really want to be left alone. They just want to "chill" during their ride to or from work and choose to refrain from conversation or even from using their cell phone.

If you prefer to read, work or just relax during your commute, seek out the Quiet Commute Car option that’s available on a growing number of NJ Transit trains.

"We heard from our customers that they want to enjoy the benefits of Quiet Commute cars on trains during off-peak hours in addition to peak periods, and we are taking action based directly on their recommendations," said Executive Director Veronique Hakim in a recent press release. "We want our customers to know that their feedback will continue to be the driving force behind NJ TRANSIT’s ongoing efforts to improve their overall experience on our system."

Learn more about Quiet Commute cars on NJ Transit Northeast Corridor trains.

If you’re seated next to a stranger on the train or a bus, would you start talking?

For me, it’s a personal preference. I’d trust my intuition and how I interpret the body language of the person sitting next to me. If he or she is actively involved in reading or has their head down and eyes focused on their smartphone, I’d leave them alone and respect their commuter “timeout.”

If they’re looking around or staring out the window, I’d give conversation a try. After all, research has confirmed that talking to “our neighbor” on the train or bus can make us happier. And who doesn’t want to be happier!

What would you do?